The Benefits of Collaborative Design [Video]

by Liberty Electronics

In this episode of Wired Success, Sales Engineer, Mark Cessar, talks with George Allman, Liberty Electronics’ Manufacturing Engineering Supervisor to ask some questions about how OEMs can benefit from collaborating with suppliers during the design phase of a project. During their discussion, George shares what suppliers can bring to the table and the overall value this offers OEMs.

Mark Cessar: Hi. My name is Mark Cessar and I’m here with George Allman for another discussion on Wired for Success presented by Liberty Electronics. We are here to talk today about the benefits of collaborative design. George has been working here at Liberty Electronics for twenty-three years as a manufacturing engineer. So we’ll just get started. My first question is “why should an OEM collaborate with a contract manufacturer like Liberty electronics? Are you saying that they don’t know what they’re doing? Are you saying that they don’t know their own design?”

George Allman: Not at all Mark. Our customers, OMS, that we work with are very well-versed in the product design that they’re trying to achieve. However, with Liberty Electronics and our 35 years of experience in manufacturing, we can sometimes bring more to the table that they may not be aware of. Sometimes that’s component selection, sometimes it’s methodologies, sometimes it’s the way that the product will fit together with something else.

MC: You mentioned your unique focus and following expertise. Can you provide some examples of how this could benefit any OEM?

GA: Sure Mark. Again, with their 35 years of experience in this industry, there’s oftentimes when an OEM or customer may suggest a component. However, again with our experience and working in military aerospace at commercial energy sectors, we can oftentimes recommend an alternate, something maybe that’s a little bit more suitable for the intended purpose that the customer may not be aware of.

MC: But won’t this take too much time in an already aggressive product schedule?

GA: Well Mark, it’s been our experience that usually solving issues and situations the earlier in the program that you can, it equates to saving time and money downstream throughout the entire project. And so what we see is the earlier that we can get involved with a project, the earlier that engineering here at Liberty Electronics can get involved in a project, we can oftentimes find solutions quicker, easier, and in a more timely manner and that’s to help the customer.

MC: Well, thank you, George. I appreciate your time. And thank you for tuning into this discussion on Wired Success presented by Liberty Electronics.

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How Procurement Professionals Can Prevent Fulfillment Pitfalls

by Liberty Electronics

With the news of backlogs at record highs this year, industry OEMs and suppliers are looking for ways to ramp up production to meet demand. Meeting these needs can become challenging when fulfillment issues arise. According to forecast experts like Deloitte, manufacturers in 2019 should be focused on strengthening their supply chains, more effectively managing projects, and leveraging advanced technology to increase efficiency. As OEMs and suppliers both contemplate ways to meet demand, here are a few things all procurement professionals should look for in suppliers to prevent fulfillment pitfalls.

Agile and lean manufacturing

Agile manufacturing is all about setting yourself up for speed, efficiency, and convenience. Customer demands can fluctuate, and when manufacturers are agile they can quickly and nimbly pivot with these adjustments. Lean manufacturing is the sturdy and strong foundation required in order for agility to be possible. Small batches, continuous flow production, and quick changeovers are all key components of lean manufacturing. Agile manufacturing builds on top of lean processes and implements four key elements: modular product design, information technology, corporate partners, and knowledge culture.

Safety Stock

When demand rises but the supply isn’t available to fulfill that demand, the entire manufacturing process comes to a halt. Inventory management is one of the key components of fulfillment success, and one of the ways to stay at the top of your inventory game is to maintain safety (or buffer) stock. Maintaining safety stock of key items can reduce the likelihood of out of stock supplies, but space and budget can both be an issue. The good news is, many reliable suppliers will keep safety stock. Whether they decide to order larger amounts for an OEM in case the order increases or the cost is less to order in bulk, suppliers often strategically maintain safety stock to be prepared for these pitfalls and have the controlled areas to store it.

The right ERP

Reliability, customization, and accuracy are nonnegotiables for OEMs and suppliers when it comes to streamlining fulfillment. Comprehensive Enterprise Resource Planning software can foster clear, concise information across a business as well as manage expectations for a variety of departments. The right ERP can integrate every facet of a project; from product planning and design to manufacturing and marketing. Designated individuals have access to relevant information through each phase of the lifecycle. The ability to cost-effectively customize the software is critical to the support of customer-specific requirements as well as evolving standards and regulations.

Reexamined BOM’s

Demand-driven material requirements planning (DDMRP) is causing many OEMs and suppliers to take another look at the way they approach and use their Bills of Material (BOM’s). DDMRP relies on examining inventory levels through the lens of existing supply and pending orders, adds buffer stock strategically into the equation, and determines the level of demand and appropriate response. Strategic buffer stock is considered within the BOM based on the frequency with which a particular part is usually used, ever-changing lead times, and the phase at which certain supply could potentially run out of stock. When supplier procurement professionals examine their needed and existing materials through this more expansive lens based on demand, they’re less likely to face unexpected depletion.

Fewer sourcing partners

This might sound counterintuitive, but OEMs wanting to lower the risk of fulfillment pitfalls might want to consider the benefits of partnering with a few key partners or even a single source supplier for manufacturing needs. When you select a long-term partner, a relationship can be built and strengthened from an earned trust. You can also take the time to create the rapport that allows more integrated systems and streamlined communication. Not to mention, trends and habits learned over time spent together can become the foundation for intuitively predicting and anticipating inventory needs.

To learn more about avoiding fulfillment pitfalls, or to speak with an expert about partnering with a trusted supplier, contact Liberty Electronics today.

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Overcoming Tribal Knowledge in Outsourcing

by Liberty Electronics

Imagine notifying your two largest customers that their lines will be down because you won’t be able to deliver their products for 16 weeks.  Imagine the daily conference calls, site visits, audits, and over-time costs while your organization is turned upside down trying to deliver product, all for one simple reason: a key part of the process was never formally documented on an assembly that is newly outsourced, or outsourced from a new supplier.

No matter how well-equipped a manufacturer is, it is often cost-effective and convenient to outsource certain parts to another supplier. Reliability, quality, capacity, and cost are some of the reasons why a manufacturer might choose to outsource an assembly. Outsourcing can be a great strategy, but it can also reveal problems associated with tribal knowledge: key process elements that somehow escaped official documentation.

Usually, a problem with tribal knowledge arises when the previous manufacturer makes a change to a part during manufacturing without proper documentation. These changes include: a difference of settings on tools utilized, alteration of techniques, or the change, addition, or omission of parts. These seemingly small modifications remain hidden throughout the manufacturing process until the assembly is outsourced to another supplier. The assembly is ordered and received, only to find that, while it meets the print, it does not fit into the upper level assembly, or even worse, it fails in service. Now your customer is unhappy because it has taken months to diagnose the problem, get the documentation changed, and have the new, usable assemblies delivered.

Fortunately, there are steps that can be taken to avoid problems that tribal knowledge can cause. Early collaboration between manufacturer and supplier is paramount so that both parties can discuss, witness, and document the manufacturing process. Product and process photography should be employed to ensure that the entire process is captured. Physical “gold standard” assemblies that have been built previously and that are known to be correct are also useful for the new supplier.

It is crucial that manufacturers recognize and avoid unethical suppliers, who often purposely keep information from their customers in order to inhibit them from switching suppliers. And be wary if the supplier also manufactures components for the assemblies–this often provides more opportunities to leverage these practices. Instead, a company should seek suppliers who operate with transparency and integrity. A supplier with such qualities will demonstrate rigorous configuration management and process controls, thereby developing better documentation and products. And if you’re already being held hostage by a supplier, it may become necessary to find a supplier who will re-engineer the designs to lower cost, shorten lead-times, and give the you the option to have another company manufacture the assembly if desired.

Problems associated with tribal knowledge are a common issue in outsourcing, but they are also preventable. By working with ethical suppliers who communicate well and document their processes and products, a manufacturer can avoid the pitfalls of tribal knowledge that lead to products that, while built to the documented specifications, do not meet your form, fit, or function requirements.

Want to learn more? Contact Liberty today!

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Reduce Supply Chain Issues With a Relationship-Focused Supplier

by Liberty Electronics

Reduce Supply Chain Issues With a Relationship-Focused Supplier

OEMs rely on successful partnerships to improve performance, especially when supply chain issues are top of mind for many businesses. It’s crucial to consider how successful long-term relationships can ease supply chain delays through reduced lead times and expedited problem solving.

Building individualized relationships creates better access to products and helps meet specific needs. Manufacturers can reap the rewards in a complex, constantly evolving environment by working with suppliers who personally know their purchasing, engineering and quality departments.

What Sets a Relationship-Focused Business Apart

Relationship-based businesses focus on engaging customers through information and resources that connect directly to their audience and provide value. Once you’ve established familiarity, open communication channels lead to a beneficial relationship with tone and language that both parties easily understand.
Knowing the ins and outs of OEMs can lead to quick resolutions and proactive awareness of potential order issues, faster turnaround times and a deeper familiarity with product lines. Liberty’s team caters to your needs to help you and your project succeed, especially when the supply chain is experiencing shortages or long lead times. Here’s a deeper look at those benefits:

  • More familiarity with product lines: By knowing customer requirements, suppliers don’t have to start from scratch and can plan on meeting certain specifications ahead of time, potentially shortening the turnaround time for initial units.
  • Reduced lead time: Suppliers could choose to stock components that may have a long lead time, even if there is no current demand. With knowledge of the customer’s product and specifications, suppliers can also plan builds around those requirements to react more quickly.
  • Quicker resolutions: Suppliers would know exactly who to contact about specific issues or concerns. For example, an order could be flagged if the customer typically orders items as sets, but they only order part of the set. Suppose there are engineering questions or quality concerns. In that case, they could go directly to that person to manage the issue more quickly rather than contacting a buyer and waiting for contact information.

While transactional business models succeed in driving sales, this is also true with relationship-focused business models. However, the benefits from the relationship model are longer term vs. short-term financial gains. Ultimately, a strong relationship with suppliers allows OEMs to create systems to stabilize demand for parts and reduce shortage risks.

A Partner, Not Just a Supplier

From your first interaction with a relationship-based business like Liberty Electronics®, you can tell we operate differently. Our team prioritizes building relationships with customers by learning your specific needs and delivering customizable solutions. By immersing ourselves in our customers’ business, we develop a 360-degree understanding of what success looks like. Ultimately, you’ll feel heard and understand we aren’t just a supplier — we’re your partner.

This type of partnership results in more success, better performance and a higher quality standard for both the customer and supplier. With few signs of improvement in the disrupted supply chain, finding a supplier who focuses on building relationships can strengthen your operations.

With over 35 years of leadership in our field, we specialize in supporting aerospace, defense, rail, transportation and nuclear energy industries by providing products including:

  • Electronic wiring harnesses
  • Box builds
  • Electrical cable assemblies
  • Electrical cabinet assemblies
  • Electrical panel assemblies
  • Electromechanical assemblies

In addition to our dedication to quality, service and on-time delivery, we’re a relationship-based supplier that values cooperation over competition and are based in Franklin, PA. To build a long-lasting relationship, contact us on our website or via email about working together.

Why OEMs Should Consider Outsourcing A Level Up the Bill of Material

by Liberty Electronics

The Bill of Material is a critical component of the planning process in manufacturing for any industry. This comprehensive list of components and equipment required to manufacture a product can fluctuate depending on cost, availability, and capacity. For original equipment manufacturers (OEMs), outsourcing a level up the Bill of Materials might prove to be beneficial.

For example, by partnering up with the right contract manufacturer (CM), you might be able to outsource both the cable and harness assemblies and the assemblies themselves. There are a number of advantages for outsourcing at the next level up in assembly.

Increase Capacity

If you need to increase your final assembly, integration, or test capacity, you can immediately increase your capacity by moving the subassembly work to a qualified CM and free up internal personnel to take on this extra workload. Departments such as Planning, Procurement, and Quality can also free up capacity when they only have to manage a few upper-level assemblies rather than a high volume of lower-level assemblies.

Achieve Cost Reductions

Lean CMs often have a lower labor sell rate than the fully burdened hourly labor rate of an OEM. Additionally, a CM can optimize the value stream and sometimes reduce the total required manufacturing hours. By switching upper-level assembly work to a trusted CM, you can take advantage of a reduction in hours plus the lower rate structure, particularly for that overhead personnel needed for production support.

Realize Lead Time and Inventory Reductions

By building to your forecast, CMs can anticipate your needs and stock long lead time components and assemblies. By working with CMs that support Pull Systems and Vendor Managed Inventory Systems (VMI) both with or without third-party logistics providers (3PLs), you can experience further improvements in material availability while reducing lead times and inventory dramatically.

Exploit Improved Designs

When you collaborate with the right CM early enough in the life cycle of a project, they can provide their specialized input on component selections in order to not only reduce cost and lead times but also improve reliability. This level of optimization can continue to drive overall product and process improvement. For example, CMs that have the capability to produce CAD solid models and 3D-printed models can provide faster, less expensive mock-ups that allow for the opportunity to evaluate multiple different design concepts.

It’s important to remember that none of these benefits are possible unless the CM you partner with has a robust and efficient configuration management system in place. Knowing the impact of proposed changes to cost, schedule, stock, work-in-progress and finished goods is critical for effective implementation.

To speak with a contract manufacturing expert on how to efficiently and effectively outsource a level up the Bill of Material, contact Liberty Electronics today.

 

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Lean Manufacturing In a Low-Volume High-Mix Environment

by Liberty Electronics

Read about how Liberty Electronics has implemented lean manufacturing process to save its customers lead time and cost while delivering high-quality product.

Implementing Lean Manufacturing in a low-volume, high-mix electronic manufacturing services (EMS) company is not a textbook exercise.  Frequent customer-driven schedule changes, limited production quantities and frequent setups require some creativity in implementing lean manufacturing. In Liberty Electronics’ experience, there is still waste that can be eliminated throughout the value stream.

In the macro view, organizing into cells and customer satisfaction teams, combined with a profit-sharing incentive plan based on objective performance data, provide a greater sense of ownership and accountability.  Implementing a rigorous 5-S program to keep things clean, neat and orderly, and moving to a more visual workplace with clear signage and metrics provide improvement in quality, delivery and labor productivity.

In some cases, one-piece flow is possible along with point-of-use material and tool storage, and a two-bin system, with all of the attendant productivity and quality benefits.  In other cases, smaller batch sizes are the answer.  The ability to pull material kits and tooling, along with on-demand routers, take both cycle time and cost out of the process.  Real-time labor data tracking provides useful labor data to evaluate performance against bids, and helps drive labor efficiency improvement.  It also provides instant status visibility for use both internally and in providing timely status reports to customers.  This is a good example of the benefit of an in-house IT group that can make custom applications to support lean initiatives.

In a low volume, high mix environment, 3D printing has been invaluable in support of lean processes.  Creating custom tool holders that are easy to find, transport, and that are safe and easily accessible have helped considerably.  Well thought out and easy to use 3D printed fixturing eliminates waste, driving both productivity and quality improvements.

Training and cross-training of employees have proven key, along with moving to daily, weekly and in some cases hourly takt times to help improve on-time deliveries and labor efficiencies.

In-process validation of both products and tools is a key part of lean manufacturing at Liberty Electronics.  Having empowered employees that can stop the flow of product when the customer acceptance criteria is not met is critical.  And speaking of employees, having engaged and committed people has been, in our experience, indispensable in generating improvement ideas to eliminate waste.

Lean manufacturing in an EMS provider like Liberty Electronics takes on a unique shape, but it is no less effective in supporting world class manufacturing than in a high volume, low mix environment.

 

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Special Delivery: Boxing and Shipping

by Liberty Electronics

Creating a quality product doesn’t just end with the manufacturing phase. Choosing the best packaging and shipping options to meet a client’s needs is also an important step in ensuring a product reaches the client in the same state it left the facility. Components are packaged according to specific standards and or client guidelines, and these may include special instructions or specifications, as well as quality assurance measures taken during the manufacturing and packaging process. A variety of packaging options can be used to achieve this goal, including ESD packaging and 3D-printed covers, as well as other more traditional packing products.

Before the final product is even prepared for shipment, various measures are taken during manufacturing to ensure that the components meet or exceed the client’s specifications. These product validation efforts can be used in support of the packaging process. Articles can be photographed or videotaped in an undamaged state before transit to facilitate root cause corrective action necessitated by shipping damage. It is after these measures are taken that the various packaging options come into play.

ESD protective packaging shields components from external static charge. This is different from standard anti-static foam, which protects the product from static within the package itself. ESD packaging is available in foam sheets or shipping boxes, as well as bubble wrap and metallic film bags. ESD packaging is typical in the industry, meeting the requirements of MIL-STD-3010 4046, EIA 541, EIA 625 and ANSI/ESD S20.20 certifications.

3D-printed covers are a unique way to protect components during shipping. Covers, caps, clips, and other items can be custom-fitted to fragile parts of the assembly, printed in house, and applied to the product during the manufacturing process. This not only ensures the components are protected during shipping, but also during the manufacturing process itself.

Of course, more traditional packing materials–bubble wrap, packing peanuts, and shipping foam–are also used, depending on the requirements of the product and client. As for the shipping process, standard commercial services such as UPS or FedEx are usually adequate to satisfy the contract with a client. Occasionally, common carrier freight lines or special delivery options may be explored, and at times, products may be transferred via a dedicated company vehicle directly to the client to ensure simplicity in the shipping process.

The use of various packing materials, inspections and additive manufacturing all come together to ensure one objective: that customers receive products in the same condition as they left the manufacturing facility. The variety of measures taken toward this end ensures not only the best manufactured product, but the best received product.

Contact Liberty today with any questions that you may have.

 

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