Reduce Supply Chain Issues With a Relationship-Focused Supplier
OEMs rely on successful partnerships to improve performance, especially when supply chain issues are top of mind for many businesses. It’s crucial to consider how successful long-term relationships can ease supply chain delays through reduced lead times and expedited problem solving.
Building individualized relationships creates better access to products and helps meet specific needs. Manufacturers can reap the rewards in a complex, constantly evolving environment by working with suppliers who personally know their purchasing, engineering and quality departments.
What Sets a Relationship-Focused Business Apart
Relationship-based businesses focus on engaging customers through information and resources that connect directly to their audience and provide value. Once you’ve established familiarity, open communication channels lead to a beneficial relationship with tone and language that both parties easily understand.
Knowing the ins and outs of OEMs can lead to quick resolutions and proactive awareness of potential order issues, faster turnaround times and a deeper familiarity with product lines. Liberty’s team caters to your needs to help you and your project succeed, especially when the supply chain is experiencing shortages or long lead times. Here’s a deeper look at those benefits:
- More familiarity with product lines: By knowing customer requirements, suppliers don’t have to start from scratch and can plan on meeting certain specifications ahead of time, potentially shortening the turnaround time for initial units.
- Reduced lead time: Suppliers could choose to stock components that may have a long lead time, even if there is no current demand. With knowledge of the customer’s product and specifications, suppliers can also plan builds around those requirements to react more quickly.
- Quicker resolutions: Suppliers would know exactly who to contact about specific issues or concerns. For example, an order could be flagged if the customer typically orders items as sets, but they only order part of the set. Suppose there are engineering questions or quality concerns. In that case, they could go directly to that person to manage the issue more quickly rather than contacting a buyer and waiting for contact information.
While transactional business models succeed in driving sales, this is also true with relationship-focused business models. However, the benefits from the relationship model are longer term vs. short-term financial gains. Ultimately, a strong relationship with suppliers allows OEMs to create systems to stabilize demand for parts and reduce shortage risks.
A Partner, Not Just a Supplier
From your first interaction with a relationship-based business like Liberty Electronics®, you can tell we operate differently. Our team prioritizes building relationships with customers by learning your specific needs and delivering customizable solutions. By immersing ourselves in our customers’ business, we develop a 360-degree understanding of what success looks like. Ultimately, you’ll feel heard and understand we aren’t just a supplier — we’re your partner.
This type of partnership results in more success, better performance and a higher quality standard for both the customer and supplier. With few signs of improvement in the disrupted supply chain, finding a supplier who focuses on building relationships can strengthen your operations.
With over 35 years of leadership in our field, we specialize in supporting aerospace, defense, rail, transportation and nuclear energy industries by providing products including:
- Electronic wiring harnesses
- Box builds
- Electrical cable assemblies
- Electrical cabinet assemblies
- Electrical panel assemblies
- Electromechanical assemblies
In addition to our dedication to quality, service and on-time delivery, we’re a relationship-based supplier that values cooperation over competition and are based in Franklin, PA. To build a long-lasting relationship, contact us on our website or via email about working together.